Your Best Choice for Furnace and AC Repair in Chattanooga, TN (5)

Derrick did a great job servicing my unit! He was very personable and professional and is welcome again anytime!

Curtis went above and beyond with explaining the work that was suggested/needed (or not needed-with parts that were working great)!

The two installers did wonderful and even came back same day to look at a concern. Good company. HIGHLY RECOMMEND!!!

Derrick was very professional and helpful. He made it easy to get a new unit without any hassle.

Very thorough inspection. We were very pleased.

We have used Dales for all our AC and Heating needs since purchasing our home 5 years ago and have found that Dales can always be counted on for reliable, professional and prompt service. Their Service Tech’s like Aaron and Said have been very informative, courteous, and easy to deal with.

I love Andrew's pleasant and knowledgable service, and no complaints about him. As a customer with a new install for an incredibly expensive "All Bells And Whistles" that was suddenly making an "odd" sound I had not heard before, I decided to call Dale's. We have the service agreement; so I thought Dale's also would want to know if their new expensive system is not operating as it should, they'd get someone to do check it out for free. The woman on the phone mentioned there would be a fee and I said we have the service agreement (2X) a year. I'll discuss with Andrew. Andrew came and checked out the system. Turns out it was the dehumidifying unit that was working constantly due to rain. Andrew was here for less than 45 minutes. I did ask him about the fee and he said he would need to charge me for the visit. I agreed, but I am really unhappy about it. It also makes me question if the service agreement specifically with Dale's is worth it. There may be better service agreements with other companies, which I may need to investigate. Also, our service agreement which we pay for two systems is "staggered" as the one installed by Dale's had a 6 month coverage. So my question about that is if we decide NOT to re-up for our service contract, does Dale's have it on record that one will end 6 months after the other one? Just need these questions answered. I went with you guys because of your reputation, but I knew you were more expensive. So now it appears that you are "nickel and diming" me. Thanks, Steve

Very friendly and knowledgeable

I appreciate the prompt response to my service request. Aaron was very polite and professional and explained the problem and what he did to fix it. I highly recommend Dale’s Heating and Air.

I have been a customer of Dale's Heat and Air for many years and have never been disappointed. All the technicians are professional, knowledgeable and very personable. I cannot imagine getting better service elsewhere.

They were there at the time they told me. Came in figured out problem quickly and fixed it. Thank you so much.

Guys got here on time. We're very polite and helpful. Did a great job.

The service was great

Quick service. Very courteous technician.

The technician was very thorough and didn't finish until the problem was fixed and I am very grateful! Thank you so much for solving the problem I was experiencing.

They are always professional and provide amazing service! Will only work with Dale’s when it comes to my heating and air!

The technician (Said, S) was very helpful. When scheduling my maintenance appointment I let them know that i had some questions regarding my air intake pipe. I found a hole but wanted verification. I had a picture but Said, S went above and beyond and got in my crawl space to verify and recommended what I could do to fix it. I didn't ask him to physically check but he did and I felt better about how to go forward. He was professional and very pleasant and easy to talk too. Put me at easy concerning this issue. Thank You Said, S